What you'll get
In a few weeks you'll have:
Automated follow-up system
Delivery → review → 30/60-day rebook nudges
VIP + dormant tagging
So you always know who to contact
Owner dashboard
Shows rebook + upsell opportunities every Monday
You’re busy shooting. I’ll handle the system.
When shoots pile up, follow-ups slip. VIP agents and dormant clients look the same in your inbox, and upsells happen only when someone remembers.
I build the lightweight system that makes rebooks, reactivation, and upsells automatic—without changing how you deliver media.
Hi, I’m Pascal. For 10+ years I’ve led customer success and operations programs for fast-moving teams and complex clients and developed playbooks to reach untapped business growth. I'd love to help do the same for your real estate photography company!
What we built for a multi-market studio
A real example (Zoho + HDPhotoHub)
✅ Auto-sync clients + orders into a CRM (no manual entry)
✅ Tags for VIP / active / dormant / at-risk
✅ Delivery triggers: thank-you + review request + next-booking CTA
✅ 30/60-day rebook nudges for consistent repeat business
✅ Owner dashboard: who to contact this week + top upsell opportunities
What you'll get
In four weeks you'll have:
✔️ Client lifecycle automations: Delivered → review → 30/60-day rebook
✔️ VIP + dormant rules: so you protect top agents and revive quiet ones
✔️ Upsell prompts: drone, floor plans, reels (timed + contextual)
✔️ Owner dashboard: Monday “who to contact” list
✔️ Handoff package: SOPs + Looms + message templates
What clients say about working with me
“Pascal helped me ramp up with clarity and patience—and the automation tools he built improved our efficiency significantly. He leads with integrity and deep expertise in customer success.”
Benzhen Hu – Globalization, OKX
“Pascal has a gift for turning data into clear, client-ready insights. He’s incredibly responsive and one of the most positive teammates I’ve worked with.”
Alina Bashynska – Account Manager, BLEND
“Pascal elevated our team’s work and translated business needs into smart, scalable strategies. His clarity, structure, and empathy made him a standout leader.”
Javier Martin Alvarez – Localization Manager, Activision Blizzard
How We’ll Work Together
Step 1: Book a Free 30-Minute Strategy Call
We’ll talk about where you’re stuck—follow-ups, repeat bookings, upsells—and outline quick wins that would make the biggest difference for your studio. Book your free demo and strategy call now.
Step 2: Tailored Plan
After the call, I’ll send a simple summary with recommendations: a focused project sprint or an ongoing support plan—based on your goals, team size, and delivery setup.
Step 3: Build & Collaborate
We start small and move fast. I design and implement the CRM workflows, automations, and dashboards—while collaborating with you to make sure they fit your shoot pipeline and client journey.
Step 4: Delivery & Handoff
You’ll walk away with clear deliverables, ready-to-use tools, and a roadmap you can keep building on. Everything is documented, so your team can run it confidently—with or without me.
